Welcome to KiddoEarth!
We’re delighted to be your child’s first friend on their learning and growth journey. Please read these Terms and Conditions carefully before using our website or making a purchase. By accessing our site or placing an order, you agree to these terms.
1. General Information
KiddoEarth is an online toy and kids’ essentials store offering educational, eco-friendly, and quality-assured products. We reserve the right to modify, update, or change these Terms at any time without prior notice.
2. Product Information
We strive to display accurate descriptions, images, and specifications of our products. However, slight variations in color or packaging may occur due to manufacturing updates or screen differences.
3. Orders & Payments
- All orders are subject to availability and confirmation.
- Prices listed on our website include applicable taxes (if any).
- We accept secure online payment methods as mentioned during checkout.
4. Delivery & Inspection
- Customers are encouraged to check their product during delivery to ensure it is in good condition.
- If any product is found damaged or defective, customers must contact us immediately via our customer support before the delivery agent leaves or within a very short period (same day).
- Late submissions of damage claims may not be accepted.
5. Return Policy
- We offer a 7-day return window for eligible products.
- The product must be unused, unopened, and in its original packaging.
- Returns are not applicable for hygiene-related items or custom-made orders.
6. Customer Support
We offer 24/7 customer support through our official contact channels. Please reach out anytime for product assistance, order status, or general inquiries.
7. Limitation of Liability
KiddoEarth will not be liable for any indirect, incidental, or consequential damages resulting from the use of our products or website.
8. Governing Law
These Terms & Conditions shall be governed by and construed in accordance with the laws of Bangladesh.